By participating in the Game, you confirm that you have read and accepted these Terms.

1. Purpose of the Game
The Game is a promotional activity intended to provide visitors of participating locations with an opportunity to receive a complimentary prize. The Game is provided for promotional and entertainment purposes only.

2. Eligibility
The Game is available to visitors physically present at a participating location during the period in which the Game is active. Participation is subject to any age or other eligibility requirements required by applicable law. Employees of the Organiser, the participating venue and persons directly involved in operating or developing the Game may be excluded from participation where reasonably necessary to ensure the fairness of the promotion.

3. How to Participate
To participate, a visitor must use the designated tablet or device available at the participating location and complete the interaction displayed on the screen. Unless expressly stated otherwise at the participating location, participation in the Game is free of charge; no separate payment is required to enter the Game; and making a purchase does not increase a participant’s chances of winning. The Organiser may limit participation to [one participation per person / one participation per visit / one participation per day] in order to ensure fair use of the promotion. Any attempt to circumvent participation limits, manipulate the device, interfere with the Game or otherwise obtain an unfair advantage may result in disqualification.

4. Game Outcome
The result of each valid participation is determined automatically by the Game in accordance with its predefined technical configuration. Where the Game includes an element of chance, the participant cannot influence the outcome beyond completing the required interaction. The visual appearance, speed, animation or manner in which a participant interacts with the screen does not affect the likelihood of winning unless the Game expressly states otherwise. The Organiser does not guarantee that any particular participation will result in a prize.

5. Prizes
A successful participant may receive a complimentary product, beverage, voucher or other promotional item as indicated in the Game or at the participating location (“Prize”). The specific Prize available may vary by location or promotional period. Prizes have no cash value unless expressly stated otherwise; cannot normally be exchanged for cash; are subject to availability; and may be substituted with an item of reasonably equivalent value where the original Prize is unavailable. Unless otherwise stated, each winning participation entitles the participant to one Prize only.

6. Claiming a Prize
A winning result will be displayed directly on the tablet or other designated device. The participant must follow the instructions displayed on screen and, where applicable, present the winning confirmation to a member of staff. The Prize must be claimed [immediately / during the same visit / within X minutes], unless otherwise stated. The Organiser may refuse to provide a Prize where the winning confirmation cannot reasonably be verified; the participant has already redeemed the same winning entry; the participant has breached these Terms; or there is reasonable evidence of fraud, manipulation or misuse of the Game.

7. Availability of the Game
The Game is offered subject to availability and may not be available at all locations or at all times. The Organiser may temporarily suspend the Game where reasonably necessary due to technical problems; device or network failure; maintenance; suspected misuse or manipulation; operational requirements; or circumstances outside the Organiser’s reasonable control. A technical error, interrupted connection, device malfunction or incomplete Game session does not automatically create an entitlement to a Prize.

8. Fair Use
Participants must use the Game in good faith and only for its intended purpose. Participants must not manipulate or attempt to manipulate the Game; interfere with the tablet, software or network; use automated tools or other technical methods to generate entries; impersonate another participant; attempt to redeem the same Prize more than once; or exploit an obvious technical error or malfunction. The Organiser may invalidate participation resulting from misuse, fraud or technical manipulation.

10. Intellectual Property
The Game, including its software, graphics, animations, text, branding and other content, is owned by or licensed to the Organiser or its respective licensors. Participation in the Game does not grant participants any ownership or other intellectual property rights in the Game or its content.

11. Liability
Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited. To the maximum extent permitted by applicable law, the Organiser will not be responsible for losses resulting solely from circumstances outside its reasonable control, including temporary device, software, network or communication failures. The Organiser remains responsible for providing validly awarded Prizes in accordance with these Terms and applicable consumer protection law.

12. Changes, Suspension or Termination
The Organiser may modify, suspend or terminate the Game where reasonably necessary for legal, technical, operational or security reasons. Any changes will not unfairly affect a Prize that has already been validly won and claimed in accordance with these Terms. Where reasonably possible, material changes affecting participants will be communicated through the Game or at participating locations.

13. Governing Law
These Terms are governed by the laws of UK, without prejudice to any mandatory consumer protection rights that apply to the participant. Any dispute relating to the Game should first be submitted to the Organiser using the contact details below. Nothing in these Terms limits any statutory rights or remedies available to consumers under applicable law.

14. Contact
For questions concerning the Game or these Terms, please contact: tom.slaughter@letme.com